Some Gift Invites Not Sending for Users with Integrated Email

Incident Report for Alyce

Resolved

We've been able to identify and fix the root cause of this issue. We are working to resend any affected gift invitations now.

Posted Jul 02, 2021 - 14:23 EDT

Investigating

Some gift invite emails are not being sent. This affects users that send Alyce gift invites using their Gmail or Outlook instead of giftinvitations@alyce.com. We're investigating this issue at the highest priority and will provide an update as soon as we can.

Posted Jul 02, 2021 - 13:26 EDT

This incident affected: Email Delivery.